Why Leroy’s Computer Keeps Crashing? Thank You Webcammax!!!! We LOVE Your Support.
We’ve been experimenting with video applications to improve our Ustream presentation. Ustream recommended a piece of shit software called Webcammax. I know it sounds mean spirited (referring to it as a piece of shit), but nothing beats a video program that crashes your desktop like the Webcammax 4.0 Beta.
I know…try the more stable 3.5 version. I’m with ya! So I write to Webcammax for help. My e-mail:
We do a high powered sports talk show on the internet, and are getting into the “video” aspect of our show. We have 2 hosts 2000 miles apart. Our audio is conducted through a great piece of hardware called a Comrex Access.
Can your software allow a split screen LIVE video presentation on Ustream.tv? We would like to both be on one camera, so viewers can see us both. We also want to be able to run source video from our computer on the cam (things like sports highlights, pictures, graphics, etc)
Please let me know how much of this your program can accomplish, or, if it cannot, an app that can. We’d greatly appreciate your help.
Marc Steenbarger
Moohead Radio
Their response:
Dear Marc Steenbar ger,
Thank you for your interest in WebcamMax! Yes, we do have this feature in our brand new version WebcamMax 4.0 Beta which also has lots of new great features. Welcome to try it here: http://www.webcammax.com/en/index.php?option=com_mamboboard&Itemid=36&func=view&catid=5&id=2326#2517
Hope you enjoy the bran-new Internet Video Chat experience.
Please feel free to let us know if you need any help, we’ll be more than happy to assist you.
Warm reg ards,
Annie Lee
www.webcammax.com
Well, it didn’t really fully answer my question, so I sent a more specific question to their support and received THIS:
Dear Marc Steenbarger,
Thank you for your interest in WebcamMax! Yes, we do have this feature in our brand new version WebcamMax 4.0 Beta which also has lots of new great features. Welcome to try it here: http://www.webcammax.com/en/index.php?option=com_mamboboard&Itemid=36&func=view&catid=5&id=2326#2517
Hope you enjoy the bran-new Internet Video Chat experience.
Please feel free to let us know if you need any help, we’ll be more than happy to assist you.
Warm regards,
Annie Lee
www.webcammax.com
Now I feel a whole lot better. The fucking auto response from support. The make believe Annie Lee. The one who keeps mis-spelling “brand”. Warmest regards, assholes. You are no longer on my computer.
Sincerely,
Annie Lee.
Subscribe to the Moohead Radio podcast
Comment by: sam
Posted on July 28th, 2007 at 11:22 amdear mr moohead thank you for posting that response
.
dear mr moohead thank you for posting that response
.
dear mr moohead thank you for posting that response
.
dear mr moohead thank you for posting that response
.
dear mr moohead thank you for posting that response
.
dear mr moohead thank you for posting that response
Comment by: William
Posted on July 28th, 2007 at 1:05 pmLOL man those ideas sound nice any ideas for a program that would work i can ask my friend who does computer stuff if he knows of anything
Comment by: admin
Posted on July 28th, 2007 at 1:17 pmTheir 3.5 version CANNOT do live dual source video. The 4.0 Beta crashes anything it touches. This I have gleaned NOT from Annie Lee, but from scouring the internet.
Comment by: dave in coldwater
Posted on July 28th, 2007 at 4:20 pmIt’s RADIO. Screw the damn video.
Comment by: Chris Yeh
Posted on July 28th, 2007 at 11:52 pmMarc,
Sorry to hear about the problems you’ve had with the WebCamMax beta. I’ll ask our folks to note that on the page where we recommend them. I hope they fix the beta issues soon, and if you run into any other software you think is better, I’d love to hear your recommendations.
Chris Yeh
CEO, Ustream
Comment by: admin
Posted on July 29th, 2007 at 9:06 amHey Chris! I know a Beta is a Beta. That can be fixed. The support thing is unconscionable. To answer two separate queries with the same auto response suggests a lack of customer commitment. Example: Ustream is in Beta, but has made solid efforts to upgrade the system to make it more functional. When something goes “bloo-ey”, I have never been neglected or pacified by auto responses.
WebCamMax Beta 4.0 might end up being a functional program. But I have no indication that this Beta upgrade can do simultaneous video (I think it might be able to do it if the two cams are plugged into one computer…but this is not what I asked support!)
I will start digging with my hooves to find different video apps for Ustream. I am really sold on the concept of live streaming video, and I believe creative people can find a way to give it more of a “television-like” presentation with the proper software and a rock solid bandwidth connection. Thanks for taking the time to find us here. Moo.
Comment by: Jim Giles
Posted on July 29th, 2007 at 9:49 amI told you they suck! TPSRadio and UStream.TV should be refunding the price we paid for these worthless programs. After all they are the reason we bought them.
Comment by: admin
Posted on July 29th, 2007 at 3:42 pmI didn’t buy it. I downloaded the Beta 4.0 trial version. That’s all I needed to see. I will search for a better solution. Moo. I don’t think Ustream is responsible, although they have now been forewarned about the service issue.